Northstar Sterling

Northstar Sterling

Unlock value through strategic excellence

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Our Core Services

Corporate and
Growth Strategy

Advising C-suite leaders on market entry, M&A, and long-range planning to drive sustainable, top-line growth.

Profitability and
Performance

Identifying and executing high-impact initiatives to enhance P&L, optimise costs, and drive operational excellence.

Enterprise
Transformation

Leading complex, large-scale change programmes, from digital transformation to omnichannel CX overhauls.

AI and Data
Strategy

Defining use cases, business case, and implementation roadmaps. Powered by our proprietary Agentic AI platform, ProbiAI.com.

New Products and
Ventures

Building new products and propositions. Scaling through analytics-driven marketing and cross-sale.

Operating Model
and GCC

Leading bottom-up and future-ready operational turnarounds and establishing offshore Global Capability Centres (GCCs).

Proven Success

Our strategies deliver measurable, high-impact results. Here are a few examples.

New Venture Incubation & Launch

Guided a FTSE 100 insurer through a business diversification initiative, launching a D2C digital loans business from the ground up. The venture originated over £1 billion in its first five years.

Enterprise Profitability Transformation

Architected and executed a 3-year global transformation plan for an international insurer, delivering £110M in net profit by optimizing functions across the UK, EU, and US.

Core Platform Modernisation

Led the strategy to secure a £50M investment for the enterprise-wide transformation of core policy, claims, and data platforms from legacy systems to a modern cloud-based architecture.

Digital Customer Experience Overhaul

Developed a value-based omnichannel strategy to transform the digital experience for over 6 million customers, laying the foundation for next-generation customer engagement.

AI & Advanced Analytics Roadmap

Crafted a group-wide AI strategy identifying high-value use cases in sales propensity, underwriting automation, and pioneering touchless claims. Developed and implemented embedded insurance scores to enhance risk pricing.

Global Operations & Governance Setup

Led operational expansion into an offshore special economy zone, scaling the team to 700 heads. Established the finance, operations, and risk management functions entirely from scratch.

Group Procurement & Cost Optimisation

Conducted a group-wide evaluation of IT systems and procurement spends across 11 business units in 5 countries, delivering a consolidation strategy that generated multi-million in annualised savings.

Innovation Lab & Venture Building

Designed and operationalised a dedicated innovation lab to test a portfolio of new digital products and propositions, and to develop strategies that accelerate growth through cross-selling.

C-Suite Strategic Advisory

Provided direct strategic counsel to C-suite leaders at major FTSE 100 firms and partners at top-tier consulting houses, helping shape go-to-market, pricing, and operating model strategies.

Our Differentiated Approach

Blending art with science to deliver innovative strategies in 8 to 12 weeks.

Immersion and
Diagnosis

Start with 'why'. Embed with your team to diagnose context, challenges, and current state.

Insight and
Opportunity

Leverage industry insights and data analysis to identify unseen opportunities and use cases.

Strategic
Co‑Creation

Facilitate workshops to co-create a unified strategy, bringing your stakeholders on the journey.

Blueprint and
Business Case

Build a detailed roadmap, financial models, and a business case with a prioritisation framework.

Activation and
Value Realisation

Deliver the final plan with clear KPIs, governance, and risk management to ensure value realisation.

Tangible Outcomes

Our engagements deliver clear, actionable, and investment-grade assets to guide your transformation.

Strategic Clarity

  • Transformation Roadmaps
  • Go‑To‑Market Strategy
  • P&L Improvement Initiatives
  • New Products and Propositions
  • Customer & Regulatory Impact

Analytical Rigour

  • Comprehensive Financial Models
  • Primary & Secondary Research
  • In-depth Data Analysis
  • Detailed Market Overviews
  • Competitor Benchmarking

Operational Excellence

  • KPIs & Value Measurement
  • Cost Optimisation Programmes
  • Performance Dashboards
  • Governance Frameworks
  • Implementation Planning

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